Principles of management
Introduction 14 principles of Management
In the last century, organizations
already had to deal with management in practice.
In the early 1900s, large
organizations, such as production factories, had to be managed too.
At the time there were only few
(external) management tools, models and methods available.
Thanks to scientists like Henri
Fayol (1841-1925) the first foundations
were laid for modern scientific
management.
These first concepts, also called
principles of management are the underlying factors for successful management.
Henri Fayol explored this comprehensively and, as a result, he
synthesized the 14 principles of management.
Henri Fayol ‘s principles of management and research were
published in the book ‘General and
Industrial Management’ (1916).
14 Principles of Management
14 principles of Management are
statements that are based on a fundamental truth.
These principles of management serve
as a guideline for decision-making and management actions.
They are drawn up by means of
observations and analyses of events that managers encounter in practice.
Henri Fayol was able to synthesize 14 principles of management
after years of study, namely:
1. Division of Work
In practice, employees are
specialized in different areas and they have different skills.
Different levels of expertise can be
distinguished within the knowledge areas (from generalist to specialist).
Personal and professional
developments support this.
According to Henri Fayol specialization promotes efficiency of the workforce
and increases productivity.
In addition, the specialization of
the workforce increases their accuracy and speed.
This management principle of
the 14 principles of management is applicable to both technical and
managerial activities.
2. Authority and Responsibility
In order to get things done in an
organization, management has the authority to give orders to the employees. Of
course with this authority comes responsibility.
According to Henri Fayol, the accompanying power or authority gives the management
the right to give orders to the subordinates.
The responsibility can be traced
back from performance and it is therefore necessary to make agreements about
this.
In other words, authority and
responsibility go together and they are two sides of the same coin.
3. Discipline
This third principle of the 14
principles of management is about obedience. It is often a part of the core
values of a mission and vision in the form of good conduct and respectful
interactions.
This management principle is
essential and is seen as the oil to make the engine of an organization run
smoothly.
4. Unity of Command
The management principle ‘Unity of
command’ means that an individual employee should receive orders from one
manager and that the employee is answerable to that manager.
If tasks and related
responsibilities are given to the employee by more than one manager, this may
lead to confusion which may lead to possible conflicts for employees.
By using this principle, the
responsibility for mistakes can be established more easily.
5. Unity of Direction
This management principle of
the 14 principles of management is all about focus and unity. All
employees deliver the same activities that can be linked to the same
objectives.
All activities must be carried out
by one group that forms a team. These activities must be described in a plan of
action.
The manager is ultimately
responsible for this plan and he monitors the progress of the defined and
planned activities.
Focus areas are the efforts made by
the employees and coordination.
6. Subordination of Individual Interest
There are always all kinds of
interests in an organization. In order to have an organization function
well, Henri Fayol indicated that personal interests are subordinate to
the interests of the organization (ethics).
The primary focus is on the
organizational objectives and not on those of the individual.
This applies to all levels of the
entire organization, including the managers.
7. Remuneration
Motivation and productivity are
close to one another as far as the smooth running of an organization is
concerned.
This management principle of
the 14 principles of management argues that the remuneration should be
sufficient to keep employees motivated and productive.
There are two types of remuneration namely
non-monetary (a compliment, more responsibilities, credits) and monetary
(compensation, bonus or other financial compensation).
Ultimately, it is about rewarding
the efforts that have been made.
8. The Degree of Centralization
Management and authority for
decision-making process must be properly balanced in an organization.
This depends on the volume and size
of an organization including its hierarchy.
Centralization implies the
concentration of decision making authority at the top management (executive
board). Sharing of authorities for the decision-making process with lower
levels (middle and lower management), is referred to as decentralization
by Henri Fayol.
Henri Fayol indicated that an organization should strive for a
good balance in this.
9. Scalar Chain
Hierarchy presents itself in any
given organization. This varies from senior management (executive board) to the
lowest levels in the organization.
Henri Fayol ’s “hierarchy” management principle states that there
should be a clear line in the area of authority (from top to bottom and all
managers at all levels).
This can be seen as a type of
management structure. Each employee can contact a manager or a superior in an
emergency situation without challenging the hierarchy.
Especially, when it concerns reports
about calamities to the immediate managers/superiors.
10. Order
According to this principle of the
14 principles of management, employees in an organization must have the right
resources at their disposal so that they can function properly in an
organization.
In addition to social order
(responsibility of the managers) the work environment must be safe, clean and
tidy.
11. Equity
The management principle of equity
often occurs in the core values of an organization.
Employees must be in the right place
in the organization to do things right.
Managers should supervise and
monitor this process and they should treat employees fairly and impartially.
12. Stability of Tenure of Personnel
This management principle of the 14
principles of management represents deployment and managing of personnel and
this should be in balance with the service that is provided from the
organization.
Management strives to minimize
employee turnover and to have the right staff in the right place.
Focus areas such as frequent change
of position and sufficient development must be managed well.
13. Initiative
Henri Fayol argued that with this management principle employees
should be allowed to express new ideas.
This encourages interest and
involvement and creates added value for the company.
This encourages the employees to be
involved and interested.
14. Esprit de Corps
The management principle ‘esprit de
corps’ of the 14 principles of management stands for striving for the
involvement and unity of the employees.
Managers are responsible for the
development of morale in the workplace; individually and in the area of
communication.
Esprit de corps contributes to the
development of the culture and creates an atmosphere of mutual trust and
understanding.
In conclusion on the 14 Principles of management
The 14 principles of management can
be used to manage organizations and are useful tools for forecasting, planning,
process management, organization management, decision-making, coordination and
control.
Although they are obvious, many of
these matters are still used based on common sense in current management
practices in organizations.
It remains a practical list with
focus areas that are based on Henri Fayol ’s research which still applies today due to a number
of logical principles.
It’s Your Turn
What do you think? What are the (14) principles of management of today’s
management? Do these management principles work in every organization or are
there exceptions? And if so, what are the exceptions and what can we learn from
them?
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